Customer “R” is worried about lost billable hours on labor and frustrated with the inability to respond to status requests for customer’s projects.
Hi-Impact Technology designs and builds a highly-flexible application to track projects thru a plant and post the timeline on an interface so clients questions can be answered in real-time at any time. Furthermore, recouping of previously lost billable hours goes way up and job tickets are no longer misplaced.
Company realizes an increase in lost revenue by 23.5% without increasing workload and efficiency increases, allowing the business to accept more work and provide higher profits, thereby enabling
expansion.